New Minnesota Government Access

The browser requirements for New MGA have been updated.  The following browsers and versions are now supported for New MGA: Internet Explorer (10 and 11); Google Chrome (42 and 43); Mozilla Firefox (37 and 38); Safari (7 and 8); and Microsoft Edge.

The Minnesota Judicial Branch offers New Minnesota Government Access (New MGA) accounts to Minnesota Government Agencies. A New MGA account allows a Government Agency to access appropriate electronic court records and documents stored in the Minnesota Court Information System for cases in Minnesota district courts. New MGA is an Internet browser-based application that requires no installation. Users access New MGA through individual login accounts.
 
Use the tabs above to find additional information about New MGA.

New MGA is available now for all Minnesota Government Agencies in all Minnesota counties.

Update: Effective June 20, 2016, certain government agencies are able to access additional confidential documents in New MGA.  The list of additional confidential documents for government agencies is available here: New MGA Confidential Document Access Overview. The additional confidential documents are electronically accessible day-forward beginning June 20, 2016.  In other words, documents included on the above list and filed on or after June 20, 2016, may be electronically available through New MGA.  Documents that contain restricted identifiers will not be electronically accessible, pursuant to Minn. Gen. R. Prac. 11.

If you are not part of a Government Agency, access to some public court records is available through Minnesota Trial Court Public Access (MPA) Remote View.

Frequently Asked Questions

General

  1. What court information will New MGA provide?
  2. What are the differences between New MGA, Odyssey Assistant (OA), and MN Trial Court Public Access Remote (MPA)?
  3. What will happen to my agency’s OA account if I apply for New MGA?
  4. I saved New MGA to my bookmarks/favorites, but now I get an error message suggesting the web address is incorrect. What should I do?

New MGA Application and Registration

  1. When will New MGA be available for my agency?
  2. What is the process for my agency to apply for New MGA?
  3. Why does my agency need to sign another Master Subscriber Agreement?
  4. What are the responsibilities of the Agency Account Manager?
  5. Who should serve as the Agency Account Manager in my agency?
  6. What if I represent/work for multiple agencies?
  7. How do I register if I work in multiple counties for my agency?
  8. I am a contract city attorney. How do I apply for New MGA?
  9. Who needs to enter a city jurisdiction when registering?
  10. Do I need to complete the mobile phone number question during registration?
  11. What do I need to do to make sure I get the account registration e-mails?
  12. What if I need to change my e-mail address?
  13. I am an Agency Account Manager for the district public defenders. What county do I select when completing the Configuration Assessment Tool (CAT)?
  14. Who do I contact if I have a question regarding the Master Subscriber Agreement or application process?

Using New MGA

  1. What is my username?
  2. What are the New MGA hardware and software requirements?
  3. What are the New MGA document viewer application requirements?
  4. What is the maximum number of records that will be returned when searching?
  5. Can I use the back arrow to return to my list of search results?
  6. Can I copy and paste case numbers into Smart Search?
  7. Can I search when I only have a partial name?
  8. Why can’t I uncheck the “Search Cases” option when selecting “Search By – Party Name” in the Advanced Search Options?
  9. What Case Type selection do I use when searching for a paternity case with the Advanced Search Option?
  10. What Case Type selection do I use when searching for a CHIPS (Child Protection), truancy, or runaway case with the Advanced Search Option?
  11. What does Case Status mean?
  12. How do I search for a monetary judgment using New MGA?
  13. Are case records on New MGA considered the official court record?
  14. Should I use New MGA for background checks?
  15. Are there fees for using New MGA?
  16. What do I do if I experience an error when trying to use New MGA?
 

General

1. What court information will New MGA provide?
New MGA accounts allow government agencies to view appropriate electronic Minnesota trial court records and documents stored in the Minnesota Court Information System. All New MGA accounts provide access to statewide public case records and public documents. Some government agencies may also receive access to certain confidential case records and confidential documents based on their government unit. See the "New MGA Subscriber Access Overview (PDF)" for more information.
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2. What are the differences between New MGA, Odyssey Assistant (OA), and MN Trial Court Public Access Remote (MPA Remote)?
  • New Minnesota Government Access (New MGA) is a web-based tool, accessible from the Internet and requires no installation. The service is offered to government agencies that have signed a Master Subscriber Agreement with State Court Administration. It provides access to Register of Actions information on case records, which includes party information, events, hearings, dispositions, sentences, fines and fees, hearing and calendar search functionality, and access to some court documents. Where appropriate, government subscribers may also receive access to confidential case records and confidential documents.
  • Odyssey Assistant (OA) is a client-based access tool that requires technical support, installation, and has several technical prerequisites. OA provides the similar Register of Actions information as MGA and the ability to search calendars.  It provides some access to confidential case records for authorized agencies. OA accounts do not provide statewide document access.  New OA accounts and changes to access are no longer being provided to government agencies.
  • Minnesota Public Access Remote (MPA Remote) is also accessible via the Internet and is a public-view version of the Minnesota Court Information System with replicated public case data. Upon inquiry, MPA Remote displays certain public case information for public viewing, including Register of Actions information, calendars, and judgments. MPA Remote does not provide access to electronic documents at this time.
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3. What will happen to my agency’s Odyssey Assistant (OA) account if I apply for New MGA?
Right now, no changes are being made to OA accounts. New MGA will eventually replace OA.  No date has been decided or set for when OA accounts will be disabled. You may continue to use your agency’s OA account and your New MGA account until OA accounts are disabled.  Notice will be provided to OA account users before OA accounts are disabled. 
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4. I saved New MGA to my bookmarks/favorites, but now I get an error message suggesting the web address is incorrect. What should I do?
The problem is that your bookmark/favorite link (https://mga.courts.state.mn.us/MNPRODPORTAL?AspxAutoDetectCookieSupport=1) has been corrupted. To avoid this from happening, change the link to the root site address https://mga.courts.state.mn.us/MNPRODPORTAL.
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New MGA Application and Registration

5. When will New MGA be available for my agency?
This information is available on the Overview tab of this webpage.
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6. What is the process for my agency to apply for New MGA?
The agency application process for New MGA is outlined on the New MGA webpage under the Apply for New MGA Access tab.

NOTE: New MGA applications are currently only being accepted from eligible agencies. The rollout schedule is provided on the Overview tab of this webpage.  If your agency is not eligible to apply, do not submit an application for New MGA.

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7. Why does my agency need to sign another Master Subscriber Agreement?
New MGA is a new, web-based application that will provide access to documents and expanded access to confidential case records for appropriate government agencies. Individual agency users will also have their own login accounts and passwords. Based on these changes to electronic government access, all government agencies must execute a revised Master Subscriber Agreement to receive access to New MGA.

This agreement is to be signed by the director/administrator/manager of your agency, on behalf of the entire agency rather than just a business unit (i.e., identify your agency name at its highest level, such as Hennepin County Attorney’s Office, or City of Montevideo, or other agency/entity name). Some cities and local law enforcement agencies may require city council action to grant the authority to enter into the agreement.
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8. What are the responsibilities of the Agency Account Manager?
Each agency is required under the Master Subscriber Agreement to have an Agency Account Manager. The Agency Account Manager will (1) serve as the point of contact between the agency and the State Court Administrator’s Office, (2) maintain a current list of the agency’s Individual Users and their signed User Acknowledgment Forms, (3) promptly notify State Court Administration when an agency’s Individual Users with individual logins should have accounts added or deleted, and (4) report violations of the agreement by an agency’s Individual Users and the steps taken to remedy the violations.
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9. Who should serve as the Agency Account Manager in my agency?
Your agency head may designate any individual he or she wishes to serve as the Agency Account Manager. The Agency Account Manager must be able to perform the responsibilities stated above (See #8: “What are the responsibilities of the Agency Account Manager?”).  
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10.  What if I represent/work for multiple agencies?
Please contact MGAAccessSupport@courts.state.mn.us if you represent/work for more than one agency (such as an attorney that represents three different cities as a city prosecutor). Staff is available to assist agents that represent/work for multiple agencies. 

Your New MGA registration process will depend on the access each agency receives. You may need to complete a separate registration for each agency if the agency access differs. NOTE: You may only register an e-mail address once in New MGA. Each registration/New MGA account will require a separate e-mail address.

Each of your agencies also needs to submit a revised Master Subscriber Agreement and the required supporting documentation.

Users with multiple New MGA accounts need to use the appropriate log-in account for the work they are performing when using New MGA. If you have multiple accounts, make sure you are using the log-in account associated with the agency you work for/are representing each time you access New MGA.

Please contact MGAAccessSupport@courts.state.mn.us with questions or for further information. 
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11. How do I register if I work in multiple counties for my agency?
Submit one registration for the agency and, during registration, select one of your multiple counties from the dropdown menu. A “State” option is also available in the dropdown menu for agencies that have statewide jurisdiction, such as the State Appellate Public Defender’s Office.  Public defenders will be prompted to select a district when registering. Make sure to include your full agency name during the registration process.
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12. I am a contract city attorney. How do I apply for New MGA?
The city/municipality that you contract with is the “agency” for the purposes of your New MGA application. The city/municipality will enter into the Master Subscriber Agreement and sign the Request Form. Make sure to include documentation of verification of authority for the person signing the agreement. You will likely submit the application on behalf of the city/municipality.
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13. Who needs to enter a city jurisdiction when registering? 
City attorneys and law enforcement agencies need to enter their city jurisdiction when completing their registrations. Enter multiple jurisdictions in the text box, if applicable. For law enforcement agencies with statewide jurisdictions, such as the State Patrol, enter “Statewide” for the jurisdiction.
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14. Do I need to complete the mobile phone number question during registration?
No. This is not a required field for your registration. Completing this field will not update any attorney or agency information on any case records with the Minnesota district courts.
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15. What do I need to do to make sure I get the account registration e-mails?
Check your junk mailbox and/or spam folder for the registration e-mails. The e-mails may also take some time to generate (often up to one hour).
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16. What if I need to change my e-mail address?
When you register, you must register with an active e-mail address. This address should be your daily e-mail address used with your agency.
  • If your agency changes your e-mail address, you can update your contact e-mail address by editing your New MGA profile. This is the address used for all system notifications and user communications. Your login ID, however, will remain the original e-mail address that you used to register. Your login ID cannot be changed.
  • If you change agencies and have a new e-mail address, your access with your old e-mail address will be removed per your former agency’s Agency Account Manager. You will need to re-register in New MGA with the help of your new Agency Account Manager, using your new e-mail address. You will then be able to login with your new e-mail address.
  • If you change agencies but your e-mail address does not change, your access will be removed per your former agency’s Agency Account Manager. You will need to re-request access in New MGA with the help of your new Agency Account Manager. Your login e-mail address will not change, but your access will be changed to be appropriate for your new agency.
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17. I am an Agency Account Manager for the district public defenders.  What county do I select when completing the Configuration Assessment Tool (CAT)?
You may select any county within your district for the CAT submitted with the Agency’s New MGA application. Make sure to include your full agency name and contact information on the CAT. Your individual users will be prompted to enter a district when registering.
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18. Who do I contact if I have a question regarding the Master Subscriber Agreement or application process?
Please contact MGAAccessSupport@courts.state.mn.us.
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Using New MGA

19. What is my username?
Your username is the e-mail address you used to register for New MGA. It is the same e-mail address submitted by your Agency Account Manager on the Configuration Assessment Tool spreadsheet.
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20. What are the New MGA hardware and software requirements?
New MGA runs independent of browsers and devices. It is compatible with Internet Explorer (versions 10 and 11), Google Chrome (42 and 43), Mozilla Firefox (37 and 38), Safari (7 and 8), and Microsoft Edge (as of July 29, 2015). The application will run on computers, tablets, and smart phones. When running in supported browsers, the application is designed to scale appropriately for tablets and smart phones.
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21. What are the New MGA document viewer application requirements?
New MGA provides access to documents in both PDF and TIFF formats. To view these documents, you will need document viewers that can handle both types of documents.
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22. What is the maximum number of records that will be returned when searching?
Search results will not exceed 200 records. Use the Advanced Search Options to narrow your search criteria and receive fewer results. Be aware that if the Advanced Search Options information is not part of the case record, such as a party’s date of birth, the case will not return in your search results.
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23. Can I use the back arrow to return to my list of search results?
No. Use the “Search Results” tab to display your search results. The back arrow in your browser will not return you to a previous screen.    
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24. Can I copy and paste a case number into Smart Search?
We recommend you not copy and paste case numbers when using Smart Search. Doing so may result in an error of “No results returned” when case results do exist.
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25. Can I search when I only have a partial name? 
Yes. You can search if you use a wildcard (*):
  • The user can type a wildcard in the name field after a minimum of 4 characters.
  • If a user types 4 alpha characters and a wildcard, the system will return a list of matching names instead of record numbers.
  • If no wildcard is present, the system assumes an exact name search.
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26. Why can’t I uncheck the “Search Cases” option when selecting “Search By – Party Name” in the Advanced Search Options?
The “Search Cases” box becomes a requirement when searching by Party Name in the Advanced Search Options. Select one of the options in the “Search Cases” box to complete your search criteria.
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27. What Case Type selection do I use when searching for a paternity case with the Advanced Search Options?
Select the Civil/Family/Probate/Juvenile Protection dropdown. If your account access includes paternity records, these records may appear in your search results, depending on the search criteria used.
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28. What Case Type selection do I use when searching for a CHIPS (Child Protection), truancy or runaway case with the Advanced Search Options?
Select the Civil/Family/Probate/Juvenile Protection dropdown. If your account access includes access to Juvenile Protection records, these records may appear in your search results, depending on the search criteria used.
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29. What does Case Status mean?
Case status indicates the particular stage of the proceedings for the case. The use of case status can vary from court to court and, therefore, it is not recommended this search option be relied upon when searching for cases.
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30. How do I search for a monetary judgment using New MGA?
At this time, you need to use MPA Remote to search for judgments. You may also use an MPA Courthouse terminal at any Minnesota District Court to perform a judgment search.
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31. Are case records on New MGA considered the official court record?
No. The information available on New MGA is provided as a service and is not considered an official court record. The Minnesota Judicial Branch does not certify New MGA records or search results and is not responsible for any errors or omissions in the data found on New MGA. Certified records, documents, or civil judgment search results may be obtained from court administration.
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32. Should I use New MGA for background checks?
No. Background checks should be conducted through the Minnesota Bureau of Criminal Apprehension's (BCA) Computerized Criminal History (CCH) system, which you can access online at https://cch.state.mn.us/, at their office located at 1430 Maryland Avenue East in St. Paul, or by calling (651) 793-2400 for information. The BCA's CCH system links prior criminal history through fingerprints to verify the identification of the individual. New MGA cannot provide this level of verification.
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33. Are there fees for using New MGA?
Not at this time. The Master Subscriber Agreement does include fee provisions, in the event that fees are added in the future. Agencies will be notified before any fees are imposed.
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34. What do I do if I experience an error when trying to use New MGA?
Complete the Technical Support Form located on the New MGA website.
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To apply for New MGA, Government Agencies will need to designate an Agency Account Manager, who will coordinate the Users’ responsibilities of the application process (register online and sign a User Acknowledgement Form), and submit the required Application Materials to the Minnesota Judicial Branch. Once your application has been submitted, approved, and processed, Users will be able to use New MGA. 

To apply for New MGA, Agency Account Managers should follow and use the Instructions, Tips, and Checklist by clicking the links below or, for a printable version, use the links in the Printable Resources section on this tab.


Users will be given instructions (on how to register for New MGA) by their Agency Account Managers.

 

Government Agencies that have completed the application process (in the Apply for New MGA Access tab) and are using New MGA may need to later add new Users (e.g., a new employee) or remove Users (e.g., an employee who has left the Agency).

To add or remove a User, the Agency Account Manager will submit a Change Request Form with other documents as separate attachments to the Minnesota Judicial Branch.  

Follow the instructions below to successfully add or remove a User. 
 

Add User

Agency Account Manager completes the following:

  1. Send User two documents:  the Users’ Instructions and Quick Reference Guide:  Registering for New MGA (both documents are included in your Agency Account Managers’ Instructions).
  2. CAT (Configuration Assessment Tool) after each User has registered online – in an Excel spreadsheet.
  3. Gather and combine signed User Acknowledgement Form(s) after each User has registered online and completed the form – compiled in one PDF document.
  4. New MGA Change Request Form
  5. Submit all Documents to GSAreceiving@sp.courts.state.mn.us

Remove User

Agency Account Manager completes the following:
 
  1. CAT (Configuration Assessment Tool)  – in an Excel spreadsheet.
  2. New MGA Change Request Form
  3. Submit all Documents to GSAreceiving@sp.courts.state.mn.us
Notes:
  • Multiple Change Request Forms may be submitted. The form(s) can be signed by the Agency Account Manager designated on the original New MGA Request Form.
  • If you are adding and removing Users at the same time, provide two, separate CATs. Each CAT must be submitted in an Excel spreadsheet (not as a scanned document).
  • To apply for New MGA access as a first-time applicant, go to the Apply for New MGA Access tab.
  • For further information, review the Agency Account Managers’ Tips.

Application Process or Access Questions

Contact MGAAccessSupport@courts.state.mn.us 

Examples:

  •      How many Master Subscriber Agreements does my agency need to sign?
  •      I recently registered for New MGA and I do not have access. Why?

Technical Support Questions

Complete the Technical Support Form.
If you received an error message when using New MGA, please take a screenshot and describe the error message.     
Examples:

  • I received an error when registering for New MGA. What should I do?
  • I could see documents on cases yesterday and now documents are not appearing.
  • When I try to log into my account, I receive an error message

Specific Case Record Questions

Contact the applicable court.

Examples:

  •      Who is the judicial officer assigned to the arraignment for {X} case?
  •      Why is {Z} listed as a participant on {Y} case?
     

Access Existing Account

For Individual Users that have active accounts, MGA may be accessed through: MGA Login Access

Please review the “Notification” section of the login screen for New MGA updates and other information.

Live web-based training

Live web-based (WebEx) training sessions are available for government agencies and court administration staff on the New MGA process. The training includes all of the information a government subscriber needs to complete the registration process, to learn how to use the new system, and to understand the legal basis behind the practice. The training content is applicable statewide.
  • The sessions are approximately 60 minutes long, including time for questions at the conclusion of the presentation. Please review the schedule below, select a date and time that works for you, and click the “Register” link to complete registration for the training.

You will receive an e-mail confirming your registration. If you do not receive this e-mail within 24 hours, please contact Kimberly Black at Kimberly.Black@courts.state.mn.us.

Training Sessions

Please note that there is a minimum attendance of five; notice of cancellation will be posted on this page at least 24 hours in advance if a session is canceled due to low registration.

July Training Sessions

Tuesday, July 12, 2016, 9:00 a.m. - Click to Register
Thursday, July 28, 2016, 2:00 p.m. - Click to Register

August Training Sessions

Tuesday, August 9, 2016, 9:00 a.m. - Click to Register
Thursday, August 25, 2016, 2:00 p.m. - Click to Register

September Training Sessions

Tuesday, September 13, 2016, 9:00 a.m. - Click to Register
Thursday, September 29, 2016, 2:00 p.m. - Click to Register

October Training Sessions

Tuesday, October 4, 2016, 9:00 a.m. - Click to Register
Thursday, October 20, 2016, 2:00 p.m. - Click to Register

Carefully read the following Policies & Notices. Check back periodically for new versions. The following documents give you important information on the supporting Court Rules and terms and conditions governing your account. The Master Subscriber Agreement requires that you stay up to date on this information.

  • Policies & Notices for MGA Login Accounts – Read this document first to understand how to submit a request for a New MGA login account and to learn applicable policies and notices related to your account.
  • FAQ for New MGA - Refer to the FAQ tab for important information on New MGA.