New Minnesota Government Access

Overview

The Minnesota Judicial Branch offers New Minnesota Government Access (New MGA) accounts to government agencies. New MGA accounts allow government agencies to view appropriate electronic court records and documents stored in the Minnesota Court Information System for cases in Minnesota district courts.

If you already have access, login here.

New MGA is an Internet browser-based application that requires no installation. Agency users access court records and documents through individual New MGA login accounts. The court records and documents available for government agencies are outlined in the New MGA Subscriber Access Overview (PDF).

New MGA is available now for local and statewide agencies in the eCourtMN eFile/eServe pilot court counties: Cass, Clay, Cook, Dakota, Faribault, Hennepin, Kandiyohi, Lake, Morrison, Ramsey, and Washington.

 

Starting in June 2015, agencies in the First Judicial District (Scott, Carver, McLeod, Sibley, Le Sueur, and Goodhue counties) and Freeborn County may begin to apply, using the following rollout schedule:
 
Agency Type May Apply On/After
Corrections/Probation
Social Services
June 10, 2015
County Attorney
Public Defender
July 1, 2015
City Attorney
Law Enforcement
July 22, 2015
Other Minnesota Agencies
Federal Agencies
August 12, 2015

Agencies in other Minnesota counties may apply later in 2015. Information will be provided on this page when New MGA is available for additional government agencies. If you are not part of a government agency, please read about the Minnesota Trial Court Public Access (MPA) Remote View.

Frequently Asked Questions
  1. What court information will New MGA provide?
  2. What are the differences between New MGA, Odyssey Assistant (OA), and MN Trial Court Public Access Remote (MPA)?
  3. What will happen to my agency’s OA account if I apply for New MGA?
  4. I saved New MGA to my bookmarks/favorites, but now I get an error message suggesting the web address is incorrect. What should I do?
  5. When will New MGA be available for my agency?
  6. What is the process for my agency to apply for New MGA?
  7. Why does my agency need to sign another Master Subscriber Agreement?
  8. What are the responsibilities of the Agency Account Manager?
  9. Who should serve as the Agency Account Manager in my agency?
  10. What if I represent/work for multiple agencies?
  11. How do I register if I work in multiple counties for my agency?
  12. I am a contract city attorney. How do I apply for New MGA?
  13. Who needs to enter a city jurisdiction when registering?
  14. Do I need to complete the mobile phone number question during registration?
  15. What do I need to do to make sure I get the account registration e-mails?
  16. What if I need to change my e-mail address?
  17. I am an Agency Account Manager for the district public defenders. What county do I select when completing the Configuration Assessment Tool (CAT)?
  18. Who do I contact if I have a question regarding the Master Subscriber Agreement or application process?
  19. What is my username?
  20. What are the New MGA hardware and software requirements?
  21. What are the New MGA document viewer application requirements?
  22. What is the maximum number of records that will be returned when searching?
  23. Can I use the back arrow to return to my list of search results?
  24. Can I copy and paste case numbers into Smart Search?
  25. Can I search when I only have a partial name?
  26. Why can’t I uncheck the “Search Cases” option when selecting “Search By – Party Name” in the Advanced Search Options?
  27. What Case Type selection do I use when searching for a paternity case with the Advanced Search Option?
  28. What Case Type selection do I use when searching for a CHIPS (Child Protection), truancy, or runaway case with the Advanced Search Option?
  29. What does Case Status mean?
  30. How do I search for a monetary judgment using New MGA?
  31. Are case records on New MGA considered the official court record?
  32. Should I use New MGA for background checks?
  33. Are there fees for using New MGA?
  34. What do I do if I experience an error when trying to use New MGA?
 

General

1. What court information will New MGA provide?
New MGA accounts allow government agencies to view appropriate electronic Minnesota trial court records and documents stored in the Minnesota Court Information System. All New MGA accounts provide access to statewide public case records and public documents. Some government agencies may also receive access to certain confidential case records and confidential documents based on their government unit. See the "New MGA Subscriber Access Overview (PDF)" for more information.
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2. What are the differences between New MGA, Odyssey Assistant (OA), and MN Trial Court Public Access Remote (MPA Remote)?
  • New Minnesota Government Access (New MGA) is a web-based tool, accessible from the Internet and requires no installation. The service is offered to government agencies that have signed a Master Subscriber Agreement with State Court Administration. It provides access to Register of Actions information on case records, which includes party information, events, hearings, dispositions, sentences, fines and fees, hearing and calendar search functionality, and access to some court documents. Where appropriate, government subscribers may also receive access to confidential case records and confidential documents.
  • Odyssey Assistant (OA) is a client-based access tool that requires technical support, installation, and has several technical prerequisites. OA provides the similar Register of Actions information as MGA and the ability to search calendars.  It provides some access to confidential case records for authorized agencies. OA accounts do not provide statewide document access.  New OA accounts and changes to access are no longer being provided to government agencies.
  • Minnesota Public Access Remote (MPA Remote) is also accessible via the Internet and is a public-view version of the Minnesota Court Information System with replicated public case data. Upon inquiry, MPA Remote displays certain public case information for public viewing, including Register of Actions information, calendars, and judgments. MPA Remote does not provide access to electronic documents at this time.
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3. What will happen to my agency’s Odyssey Assistant (OA) account if I apply for New MGA?
Right now, no changes are being made to OA accounts. New MGA will eventually replace OA.  No date has been decided or set for when OA accounts will be disabled. You may continue to use your agency’s OA account and your New MGA account until OA accounts are disabled.  Notice will be provided to OA account users before OA accounts are disabled. 
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4. I saved New MGA to my bookmarks/favorites, but now I get an error message suggesting the web address is incorrect. What should I do?
The problem is that your bookmark/favorite link (https://mga.courts.state.mn.us/MNPRODPORTAL?AspxAutoDetectCookieSupport=1) has been corrupted. To avoid this from happening, change the link to the root site address https://mga.courts.state.mn.us/MNPRODPORTAL.
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5. When will New MGA be available for my agency?
New MGA is available now for local and statewide agencies in the eCourtMN eFile/eServe pilot court counties: Cass, Clay, Cook, Dakota, Faribault, Hennepin, Kandiyohi, Lake, Morrison, Ramsey, and Washington.

Starting in June 2015, agencies in the First Judicial District (Scott, Carver, McLeod, Sibley, Le Sueur, and Goodhue counties) and Freeborn County may begin to apply, using the following rollout schedule:
 
Agency Type May Apply On/After
Corrections/Probation
Social Services
June 10, 2015
County Attorney
Public Defender
July 1, 2015
City Attorney
Law Enforcement
July 22, 2015
Other Minnesota Agencies
Federal Agencies
August 12, 2015
 
Agencies in other Minnesota counties may apply later in 2015. Information will be provided on this page when New MGA is available for additional government agencies.
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6. What is the process for my agency to apply for New MGA?
Apply for New MGA Access  

NOTE: New MGA applications are currently only being accepted from agencies in the eCourtMN eFile/eServe pilot court counties on a specific schedule (See #4: “When will New MGA be available for my agency?”). If your agency is not eligible to apply, do not submit an application for New MGA.
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7. Why does my agency need to sign another Master Subscriber Agreement?
New MGA is a new, web-based application that will provide access to documents and expanded access to confidential case records for appropriate government agencies. Individual agency users will also have their own login accounts and passwords. Based on these changes to electronic government access, all government agencies must execute a revised Master Subscriber Agreement to receive access to New MGA.

This agreement is to be signed by the director/administrator/manager of your agency, on behalf of the entire agency rather than just a business unit (i.e., identify your agency name at its highest level, such as Hennepin County Attorney’s Office, or City of Montevideo, or other agency/entity name). Some cities and local law enforcement agencies may require city council action to grant the authority to enter into the agreement.
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8. What are the responsibilities of the Agency Account Manager?
Each agency is required under the Master Subscriber Agreement to have an Agency Account Manager. The Agency Account Manager will (1) serve as the point of contact between the agency and the State Court Administrator’s Office, (2) maintain a current list of the agency’s Individual Users and their signed User Acknowledgment Forms, (3) promptly notify State Court Administration when an agency’s Individual Users with individual logins should have accounts added or deleted, and (4) report violations of the agreement by an agency’s Individual Users and the steps taken to remedy the violations.
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9. Who should serve as the Agency Account Manager in my agency?
Your agency head may designate any individual he or she wishes to serve as the Agency Account Manager. The Agency Account Manager must be able to perform the responsibilities stated above (See #7: “What are the responsibilities of the Agency Account Manager?”).  
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10.  What if I represent/work for multiple agencies?
Please contact MGAAccessSupport@courts.state.mn.us if you represent/work for more than one agency (such as an attorney that represents three different cities as a city prosecutor). Staff is available to assist agents that represent/work for multiple agencies. 

Your New MGA registration process will depend on the access each agency receives. You may need to complete a separate registration for each agency if the agency access differs. NOTE: You may only register an e-mail address once in New MGA. Each registration/New MGA account will require a separate e-mail address.

Each of your agencies also needs to submit a revised Master Subscriber Agreement and the required supporting documentation.

Users with multiple New MGA accounts need to use the appropriate log-in account for the work they are performing when using New MGA. If you have multiple accounts, make sure you are using the log-in account associated with the agency you work for/are representing each time you access New MGA.

Please contact MGAAccessSupport@courts.state.mn.us with questions or for further information. 
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11. How do I register if I work in multiple counties for my agency?
Submit one registration for the agency and, during registration, select one of your multiple counties from the dropdown menu. A “State” option is also available in the dropdown menu for agencies that have statewide jurisdiction, such as the State Appellate Public Defender’s Office.  Public defenders will be prompted to select a district when registering. Make sure to include your full agency name during the registration process.
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12. I am a contract city attorney. How do I apply for New MGA?
The city/municipality that you contract with is the “agency” for the purposes of your New MGA application. The city/municipality will enter into the Master Subscriber Agreement and sign the Request Form. Make sure to include documentation of verification of authority for the person signing the agreement. You will likely submit the application on behalf of the city/municipality.
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13. Who needs to enter a city jurisdiction when registering? 
City attorneys and law enforcement agencies need to enter their city jurisdiction when completing their registrations. Enter multiple jurisdictions in the text box, if applicable. For law enforcement agencies with statewide jurisdictions, such as the State Patrol, enter “Statewide” for the jurisdiction.
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14. Do I need to complete the mobile phone number question during registration?
No. This is not a required field for your registration. Completing this field will not update any attorney or agency information on any case records with the Minnesota district courts.
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15. What do I need to do to make sure I get the account registration e-mails?
Check your junk mailbox and/or spam folder for the registration e-mails. The e-mails may also take some time to generate (often up to one hour).
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16. What if I need to change my e-mail address?
When you register, you must register with an active e-mail address. This address should be your daily e-mail address used with your agency.
  • If your agency changes your e-mail address, you can update your contact e-mail address by editing your New MGA profile. This is the address used for all system notifications and user communications. Your login ID, however, will remain the original e-mail address that you used to register. Your login ID cannot be changed.
  • If you change agencies and have a new e-mail address, your access with your old e-mail address will be removed per your former agency’s Agency Account Manager. You will need to re-register in New MGA with the help of your new Agency Account Manager, using your new e-mail address. You will then be able to login with your new e-mail address.
  • If you change agencies but your e-mail address does not change, your access will be removed per your former agency’s Agency Account Manager. You will need to re-request access in New MGA with the help of your new Agency Account Manager. Your login e-mail address will not change, but your access will be changed to be appropriate for your new agency.
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17. I am an Agency Account Manager for the district public defenders.  What county do I select when completing the Configuration Assessment Tool (CAT)?
You may select any county within your district for the CAT submitted with the Agency’s New MGA application. Make sure to include your full agency name and contact information on the CAT. Your individual users will be prompted to enter a district when registering.
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18. Who do I contact if I have a question regarding the Master Subscriber Agreement or application process?
Please contact MGAAccessSupport@courts.state.mn.us.
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19. What is my username?
Your username is the e-mail address you used to register for New MGA. It is the same e-mail address submitted by your Agency Account Manager on the Configuration Assessment Tool spreadsheet.
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20. What are the New MGA hardware and software requirements?
New MGA runs independent of browsers and devices. It is compatible with Internet Explorer 10 and up, Google Chrome, Mozilla Firefox, and Safari. The application will run on computers, tablets, and smart phones. When running in supported browsers, the application is designed to scale appropriately for tablets and smart phones.
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21. What are the New MGA document viewer application requirements?
New MGA provides access to documents in both PDF and TIFF formats. To view these documents, you will need document viewers that can handle both types of documents.
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22. What is the maximum number of records that will be returned when searching?
Search results will not exceed 200 records. Use the Advanced Search Options to narrow your search criteria and receive fewer results. Be aware that if the Advanced Search Options information is not part of the case record, such as a party’s date of birth, the case will not return in your search results.
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23. Can I use the back arrow to return to my list of search results?
No. Use the “Search Results” tab to display your search results. The back arrow in your browser will not return you to a previous screen.    
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24. Can I copy and paste a case number into Smart Search?
We recommend you not copy and paste case numbers when using Smart Search. Doing so may result in an error of “No results returned” when case results do exist.
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25. Can I search when I only have a partial name? 
Yes. You can search if you use a wildcard (*):
  • The user can type a wildcard in the name field after a minimum of 4 characters.
  • If a user types 4 alpha characters and a wildcard, the system will return a list of matching names instead of record numbers.
  • If no wildcard is present, the system assumes an exact name search.
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26. Why can’t I uncheck the “Search Cases” option when selecting “Search By – Party Name” in the Advanced Search Options?
The “Search Cases” box becomes a requirement when searching by Party Name in the Advanced Search Options. Select one of the options in the “Search Cases” box to complete your search criteria.
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27. What Case Type selection do I use when searching for a paternity case with the Advanced Search Options?
Select the Civil/Family/Probate/Juvenile Protection dropdown. If your account access includes paternity records, these records may appear in your search results, depending on the search criteria used.
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28. What Case Type selection do I use when searching for a CHIPS (Child Protection), truancy or runaway case with the Advanced Search Options?
Select the Civil/Family/Probate/Juvenile Protection dropdown. If your account access includes access to Juvenile Protection records, these records may appear in your search results, depending on the search criteria used.
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29. What does Case Status mean?
Case status indicates the particular stage of the proceedings for the case. The use of case status can vary from court to court and, therefore, it is not recommended this search option be relied upon when searching for cases.
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30. How do I search for a monetary judgment using New MGA?
At this time, you need to use MPA Remote to search for judgments. You may also use an MPA Courthouse terminal at any Minnesota District Court to perform a judgment search.
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31. Are case records on New MGA considered the official court record?
No. The information available on New MGA is provided as a service and is not considered an official court record. The Minnesota Judicial Branch does not certify New MGA records or search results and is not responsible for any errors or omissions in the data found on New MGA. Certified records, documents, or civil judgment search results may be obtained from court administration.
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32. Should I use New MGA for background checks?
No. Background checks should be conducted through the Minnesota Bureau of Criminal Apprehension's (BCA) Computerized Criminal History (CCH) system, which you can access online at https://cch.state.mn.us/, at their office located at 1430 Maryland Avenue East in St. Paul, or by calling (651) 793-2400 for information. The BCA's CCH system links prior criminal history through fingerprints to verify the identification of the individual. New MGA cannot provide this level of verification.
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33. Are there fees for using New MGA?
Not at this time. The Master Subscriber Agreement does include fee provisions, in the event that fees are added in the future. Agencies will be notified before any fees are imposed.
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34. What do I do if I experience an error when trying to use New MGA?
Complete the Technical Support Form located on the New MGA website.
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Follow these steps to successfully submit your agency request for a New MGA account.  For eligibility information, please refer to Section 1 in the Policies & Notices.

Step 1: Master Subscriber Agreement and New MGA Request Form

All government agencies must execute a revised Master Subscriber Agreement and submit a Request Form to receive access to New MGA. Both the agreement and the form must be signed by the head of the agency, on behalf of the entire agency (not just on behalf of a business unit). The agreement must include documeted verification of authority to sign on behalf of and bind the agency (as Exhibit B).

Each agency is required to have an Agency Account Manager (see definition in the FAQs). This person ensures that the Master Subscriber Agreement and Request Form are signed by the head of the agency.

Step 2: Registration of Individuals Users

All new Individual Users within an agency must complete the registration process before a government agency may request access to New MGA. Each Individual User will access New MGA with his or her own login and password. In order to receive access, Individual Users must:

1. Register online. See the Registering for New MGA Quick Reference Guide
2. Sign a User Acknowledgment Form and return it to the Agency Account Manager.
3. Attend a New MGA Training session online (WebEx). - Highly recommended

It is recommended that the Agency Account Manager identify Individual Users in an agency and work with each to initiate and explain the registration process.

Step 3:  Configuration Assessment Tool (CAT)

The CAT is the list of all Individual Users who have self-registered, signed User Acknowledgment Forms, and are requesting access. The CAT must be submitted as an Excel spreadsheet (not as a scanned document).

The Agency Account Manager should complete this form after receiving all completed User Acknowledgement Forms.

Step 4: Submit Application Materials

The Agency Account Manager submits the following application materials as four separate attachments to GSAreceiving@sp.courts.state.mn.us.

  1. Master Subscriber Agreement (including documented verification of authority to sign on behalf of and bind the agency)
  2. New MGA Request Form
  3. User Acknowledgement Forms (All individual forms in one attachment)
  4. CAT (In Excel spreadsheet form)

Step 5:  Using New MGA

The Agency Account Manager and Individual Users will be notified when the User’s accounts have been set-up. Each User can then log into New MGA.


Change Request Form

Agencies that have completed the application process may need to add new users (a new employee) or remove users (an employee that has left the agency). If you need to add or remove individual users from New MGA, use the form below. The Agency Account Manager should e-mail the completed form, the Configuration Assessment Tool(s) (CAT), and signed User Acknowledgment Forms (if adding new users) to: GSAreceiving@sp.courts.state.mn.us

Do not use the Change Request Form below to request a new MGA account.

  • Change Request Form for MGA Login Account – Use this form to submit your request for changes to an existing New MGA account. Multiple forms may be submitted.
  • Link to CAT (Excel) - The Agency Account Manager should complete this form. Provide two separate CATs if both adding and removing users at the same time. The CAT must be submitted in spreadsheet form (not as a scanned document).
  • New users MUST complete Individual User tasks before a CAT that adds users is submitted.
    • Link to MGA – Individual Users must register for their login and password through this link. The Agency Account Manager should direct all Individual Users to initiate the registration process. The process will not be fully completed until access is granted by the MN Judicial Branch. All initial Individual Users within an agency must complete the registration process before a government agency requests access to New MGA.
    • User Acknowledgment Form – Individual Users must sign this form before receiving access and registering for New MGA. The Agency Account Manager should distribute this form to all Individual Users, and then collect them for submission. A government agency requesting access to the New MGA submits all User Acknowledgment Forms with the Request Form 

Application Process or Access Questions

Contact MGAAccessSupport@courts.state.mn.us 

Examples:

  •      How many Master Subscriber Agreements does my agency need to sign?
  •      I recently registered for New MGA and I do not have access. Why?

Technical Support Questions

Complete the Technical Support Form.
     
Examples:

  • I received an error when registering for New MGA: (describe the error message). What should I do?
  • I could see documents on cases yesterday and now documents are not appearing.
  • When I try to log into my account, I receive an error message: (describe the error message).  

Specific Case Record Questions

Contact the applicable court.

Examples:

  •      Who is the judicial officer assigned to the arraignment for {X} case?
  •      Why is {Z} listed as a participant on {Y} case?
     

Access Existing Account

For Individual Users that have active accounts, MGA may be accessed through: MGA Login Access

Please review the “Notification” section of the login screen for New MGA updates and other information.

Live web-based training

Live web-based (WebEx) training sessions are available for government agencies and court administration staff on the New MGA process. The training includes all of the information a government subscriber needs to complete the registration process, to learn how to use the new system, and to understand the legal basis behind the practice. The training content is applicable statewide.
  • The sessions are approximately 60 minutes long, including time for questions at the conclusion of the presentation. Please review the schedule below, select a date and time that works for you, and click the “Register” link to complete registration for the training.

You will receive an e-mail confirming your registration. If you do not receive this e-mail within 24 hours, please contact Kimberly Black at Kimberly.Black@courts.state.mn.us.

Training Sessions

Please note that there is a minimum attendance of five; notice of cancellation will be posted on this page at least 24 hours in advance if a session is cancelled due to low registration.

  • Tuesday, July 7, 2015, 9 a.m. to 10 a.m. - Register
  • Thursday, July 9, 2015, 1:30 p.m. - 2:30 p.m. - Register
  • Thursday, July 23, 2015, 1:30 p.m. - 2:30 p.m. - Register
  • Tuesday, July 28, 2015, 9 a.m. to 10 a.m. - Register

Carefully read the following Policies & Notices. Check back periodically for new versions. The following documents give you important information on the supporting Court Rules and terms and conditions governing your account. The Master Subscriber Agreement requires that you stay up to date on this information.

  • Policies & Notices for MGA Login Accounts – Read this document first to understand how to submit a request for a New MGA login account and to learn applicable policies and notices related to your account.
  • FAQ for New MGA - Refer to the FAQ tab for important information on New MGA.