Complaint Procedure

Effective November 1, 2011

The Minnesota State Guardian ad Litem Board is committed to providing high quality Guardian ad Litem service to the children of families who need this service. Program Managers are willing to talk to any individual who wishes to raise concerns about the performance of an individual Guardian ad Litem, on an informal basis. (Contact the GAL Manager in your area)

A party who wishes to report concerns about the performance of a guardian ad litem on their case must contact, in writing, the program manager in their district within 30 calendar days from the filing of the order discharging the GAL. The formal written complaint must specify the alleged misfeasance or nonfeasance of duty committed by the guardian ad litem. Misfeasance of duty is defined as improper performance and nonfeasance of duty is defined as a failure to carry out one or more of the statutory responsibilities of a guardian ad litem as detailed in Minnesota Statutes §§ 260C.163 and 518.165. (If the complaint is about the work of a district GAL program manager acting as guardian ad litem on a specific case, the complaint shall be directed to the program administrator. The program administrator, or designee, shall have responsibility for investigating the complaint against a GAL program manager who was acting as guardian ad litem on the case in question.)

For a listing of the GAL Program Managers, please visit the Managers page.

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